Doodle icons (BOOKS) - hand-drawn planner stickers

Shipping information here

How can I contact you?
Please email us with any questions to vanessa@hellopetitepaper.com

What's your processing time?
Estimate of 2 TO 3 WEEKS, unless otherwise stated (please check the shop announcement or item description). Items are made to order.

When will I receive my order?
We can only offer an estimate, shipping times may vary due to situations out of our control. Europe: 7 to 14 business days; Worldwide: 14 to 30 business days.

How can I track my orders? How do you ship orders?
We always ship priority mail with tracking, using the Portuguese postal services (CTT). To follow your order, we recommend that you use CTT website or you can also use your country's national postal service (such as usps, correos, royal mail, canada post, postNL, etc). Sometimes the tracking only updates when the package enters your country.

What if my order is lost?
If your order is taking longer than the estimate shipping time, you should contact your local postal services right away and open a claim. You should also contact us, so we can open a postal claim as well. An order is considered lost after 90 days of shipment date. If the order is lost we can offer a replacement or shop credit.
Please make sure your address is correct. Orders lost due to incorrect address won't be refunded or replaced.

Do you ship to my country?
Yes, we ship worldwide!

 How much are your shipping fees?
This will depend on the destination and item type/weight. You can see the shipping costs before checkout. All orders include a tracking number.

Do you accept returns, cancellations or exchanges?
We don't accept returns or exchanges outside the EU.
EU customers have a return window of 14 days after receiving the order.
Cancellations should be requested in 48 hours after the order is placed.

Why is my coupon code not working?
We do not allow coupon codes on certain items, such as sale items.

Do you combine orders?
If your orders are placed a few days apart we might be able to combine, please contact us.


My stickers have a problem. Can I get a refund?
If you find anything wrong with your stickers, please contact us immediately and we can offer a replacement or shop credit.
Please keep in mind the stickers are handmade in house, allow slight imperfections, especially foiled items.

Do you offer custom orders?
We don't offer any customization at this time.